Privacy Policy
Last updated: March 1, 2025
Information We Collect
We collect information you provide directly, such as when you create an account, use our services, or contact us. This includes:
- Account Information: Name, email address, company name, and payment information
- Usage Data: Information about your interactions with our service, including API calls, model selections, and response times
- Communication: Your messages, inquiries, and feedback when you contact our support team
- Device Information: IP address, browser type, operating system, and device identifiers
How We Use Information
We use the information we collect to:
- Provide and improve our services
- Process transactions and send related information
- Monitor and analyze service usage and trends
- Respond to your inquiries and support requests
- Detect and prevent fraudulent transactions and abuse
- Send marketing communications (with your consent)
- Comply with legal obligations
Data Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist us in operating our website and conducting business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at privacy@inferenceiq.com.
Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time.
International Transfers
Your information may be transferred to countries other than where you reside, which may have different data protection laws. By using our services, you consent to such transfers.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes via email or by posting a notice on our website.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
privacy@inferenceiq.com
InferenceIQ
San Francisco, CA